1. Information about the owner of the online store

The owner of this website https://amboats.pl (hereinafter referred to as the Online Store) is the company:

AMBER MOTORS Sp. z o.o.
ul. Grunwaldzka 472
80-309 Gdańsk
Tax Identification Number (NIP): 5842849543

National Business Registry Number (REGON): 52231987800000

Bank account ERSTE:

90109010980000000157495885

AMBER MOTORS Sp. z o.o. conducts sales electronically via the internet.

Orders are accepted via the website https://amboats.pl and via email: b2b@amboats.pl

2. Information about goods, prices, promotions

2.1. Products available in the Online Store are brand new, free from physical and legal defects, and have been legally introduced to the Polish market.

2.2. The prices of Goods in the Online Store are expressed in Polish zloty and are gross prices for business customers. If an individual entity expresses a desire to purchase, they will receive an individual valuation. A VAT invoice is issued for each product sold.
The VAT invoice will be sent to the email address provided by the Customer.

2.3. The information provided on the Online Store's website, particularly prices, is for informational purposes only and does not constitute an offer from AMBER MOTORS Sp. z o.o. within the meaning of the Civil Code and cannot be the basis for claims against AMBER MOTORS Sp. z o.o.

2.4. Before placing an order, if the Customer has any doubts about the description of the Goods published on the website, including their technical data, they should contact the Online Store's Customer Service to clarify doubts and obtain additional information.

2.5. Promotions in the store do not combine. Before placing an order, the type of promotion must be selected, along with the terms of the promotion, including the promotional price or additional products and services offered as part of the promotional campaign.

3. Placing an Order, concluding a sales contract

3.1. Orders placed under the conditions specified in the product description and in the Cart (method and costs of delivery and payment) are carried out under the conditions specified in the cart after their confirmation by AMBER MOTORS Sp. z o.o. For orders with a delivery address outside Poland, delivery conditions (method, courier company, costs, etc.) will be determined individually (taking into account the rules applicable to the freight forwarder). In such a case, however, the Store will send the customer a new sales offer containing new sales conditions, and further processing of the new order will depend on the customer's acceptance of these conditions.

3.2. By placing an order using the mechanisms available on the online store's website, the Customer makes an offer to purchase a specific Product under the conditions provided in the Product description and in the cart. [hereinafter: Order].

3.3. Orders can be placed 24 hours a day, seven days a week. Orders placed on weekdays after 4:00 PM, on Saturdays, Sundays, and holidays will be processed on the next business day.

3.4. After placing an Order, the Customer automatically receives a message from the website specifying, in particular, data regarding the Customer and the ordered Goods. This message also specifies the Seller's markings and a statement about returning goods. This message does not constitute confirmation of acceptance of the purchase offer made by the Customer, in particular, it does not constitute the conclusion of a sales contract between the Customer and AMBER MOTORS Sp. z o.o. The Customer will receive such confirmation after verification and confirmation of its terms by the Store's Customer Service.

3.5. Within the shortest possible time (but no longer than three business days) from placing the Order, regardless of receiving the message referred to in paragraph 3 above, the AMBER MOTORS Sp. z o.o. Store Customer Service will contact the Customer by email or phone to:

Confirm the terms of the sales contract, including the price of the ordered Goods, their availability, order fulfillment time, and other order fulfillment details [hereinafter: Confirmation]. Such confirmation constitutes acceptance by AMBER MOTORS Sp. z o.o. of the offer to purchase the Goods made by the Customer and is the conclusion of a sales contract between the Customer and AMBER MOTORS Sp. z o.o. However, if the confirmation received from AMBER MOTORS Sp. z o.o. Store Customer Service significantly changes the terms of the purchase offer, the contract is considered concluded and the order accepted for fulfillment, provided that the Customer confirms the new terms contained in the confirmation by phone or email; it is also possible that such a confirmation will not be sent within three business days. In such a case, it is assumed that AMBER MOTORS Sp. z o.o. has accepted the purchase offer under the conditions proposed by the Customer

or

inform about the inability to accept the order for fulfillment, whereby AMBER MOTORS Sp. z o.o. may refuse to fulfill the placed order and thus conclude a sales contract if, for reasons beyond AMBER MOTORS Sp. z o.o.'s control, the fulfillment of the placed order is impossible, significantly difficult, or would involve incurring excessive costs.

3.6. Incorrectly completed or incomplete order forms will not be processed and do not constitute an order, nor do they obligate AMBER MOTORS Sp. z o.o. to take any action.

3.7. The Customer pays for the ordered goods in the manner chosen during the order placement.

3.8. Orders are processed upon receipt of the full amount of the order value specified in the order confirmation. In case of underpayment, order fulfillment will be suspended. If the cash-on-delivery payment method is chosen, fulfillment does not require receipt of the full order value.

3.9. AMBER MOTORS Sp. z o.o. will make every effort to ensure that orders are processed in accordance with their content in the shortest possible time.

4. Payments

4.1. The following forms of payment for purchased Goods are available.

Traditional bank transfer

To make such a payment, select the "Traditional transfer" option in the cart and make the payment to the Erste account: 90109010980000000157495885 within 7 days of receiving the sales invoice.

5. Delivery and collection of goods

5.1. The delivery time for products is no more than 30 days from the date of concluding the contract. The time of receiving the shipment is always the time for order completion plus the delivery time specified by the courier company. In the case of the customer choosing payment by bank transfer or payment card, the order fulfillment time is counted from the date of crediting the Seller's bank account or settlement account. Most often, the shipment is sent on the next business day following the day of payment posting.

5.2. The goods will be sent in the manner and to the address indicated by the Customer at the time of placing the order or finally during the confirmation of the placed order by the Store's Customer Service. To ensure proper delivery, the Customer is obliged to provide correct address details and a phone number where they will be available to potentially arrange a delivery time between the Customer and the courier. In case of not providing a phone number or providing incorrect data, the costs of re-shipment in full will be borne by the customer (re-shipment possible after prior payment of these costs). The Online Store Customer Service will inform the Customer about their amount (in accordance with the courier's price list).

5.3. The ordered product is delivered by courier companies. The Customer bears the delivery costs specified in the Delivery and Payments tab on the website https://www.texili.pl, and ultimately selected by the Customer in the Cart. Delivery costs depend on the Order value, the chosen payment method, and the method of collecting the Goods. Information about delivery costs is displayed when placing an Order in the cart. These costs apply only to deliveries made within Poland. Current delivery costs are visible in the Cart when placing an Order. Conditions for international shipments are agreed upon individually.

5.4. At the moment of receiving the shipment, the Customer, in the presence of the courier company's representative, is obliged to check the shipment for any external damage (e.g., broken tape, damaged outer packaging). In the event of such damage, the Customer is entitled not to accept the shipment, and if they decide to accept it, they are obliged to thoroughly check the condition of the shipment in the presence of the courier and draw up a damage report.

5.5. Regardless of the place of collection of the Products, collection must be confirmed by signature. The signature affixed will be treated as confirmation of the conformity of the order with the contents of the shipment. At the moment of collection of the shipment by the Customer, the benefits and burdens associated with the Products, as well as the risk of accidental loss and damage to the Products, pass to the Customer.

5.6. AMBER MOTORS Sp. z o.o. is not responsible for errors made by the Customer in the order, as a result of which the shipment did not reach the recipient, as well as for unjustified refusal to collect the shipment. Costs associated with re-shipment and handling of such an order are borne by the Customer.

6. Guarantees, complaints, returns, withdrawal from contract

To avoid doubt, it is stated that none of the provisions of the Regulations limit the rights of the Consumer to which they are entitled under the provisions of applicable law in the territory of the Republic of Poland. If a provision of such nature is found to exist, the provisions of the law applicable in the territory of the Republic of Poland shall apply, and in particular the Act of May 30, 2014, on consumer rights (Journal of Laws of June 24, 2014, item 827), the Civil Code Act of April 23, 1964, Civil Code (Journal of Laws 1964 No. 16, item 93 with amendments).

6.1. Warranty and complaints

6.1.1. Products may have a manufacturer's, importer's or seller's warranty, valid in Poland. The warranty period for each product is shown in its description on the product pages of the online store. Detailed terms of warranty fulfillment are specified in the warranty document issued and made available by the guarantor.

6.1.2. The repaired product is sent back to the Customer at the SELLER's expense. The warranty for the sold product does not exclude, limit, or suspend the buyer's rights resulting from the warranty for product defects.

6.1.3. The SELLER is responsible for product defects based on applicable law. In the case of non-consumer sales, the provisions on warranty contained in the Civil Code are excluded.

6.1.4. Complaints under warranty or guarantee can be submitted electronically via email to kontakt@amgarden.pl
The costs of direct delivery of the goods are borne by the customer.

6.1.5. The Customer has the right to demand a price reduction or withdrawal from the contract, unless the SELLER immediately and without undue inconvenience to the Customer replaces the defective product with a defect-free one or removes the defect. This limitation does not apply if the product has already been replaced or repaired by the SELLER, or if the SELLER has not replaced the product with a defect-free one or removed the defect.

6.1.6. The SELLER considers a complaint under warranty within 14 days from the date of its receipt in proper form. If the SELLER does not respond to the Customer's demands within 14 days, it means that the demands have been deemed justified. In each of the above cases, when the fulfillment of the Customer's demands involves the delivery of a new or repaired product, the delivery costs are borne by the SELLER.

7. Personal data

7.1. The Administrator of Personal Data of the Store's Customers, in accordance with the Act of May 10, 2018, on the protection of personal data (Journal of Laws of 2018, item 1000, as amended), is AMBER MOTORS Sp. z o.o.

7.2. By registering in the Online Store, the Customer voluntarily provides their personal data.

7.3. AMBER MOTORS Sp. z o.o. processes the Customer's personal data for the purpose of fulfilling the order (including sending correspondence regarding order fulfillment).
Providing personal data by the Customer is voluntary, but necessary for order fulfillment. The Customer's personal data is made available to other entities, such as courier companies, payment operators, only for the purpose of order fulfillment.

7.4. The Customer has the right to supplement, update, rectify, cease processing, delete personal data if they are incomplete, outdated, untrue, collected in violation of the law, or are no longer necessary for the purpose for which they were collected. Other rights and obligations of the Customer regarding personal data are defined by the Act of May 10, 2018, on the protection of personal data (Journal of Laws of 2018, item 1000, as amended).

7.5. The detailed content of the Privacy Policy can be found on the website https://amboats.pl

8. Other provisions

8.1. AMBER MOTORS Sp. z o.o. is not responsible for interruptions in the use of the online store resulting from technical reasons (maintenance, equipment replacement and failure, etc.) or other reasons beyond its control.

8.2. The current Terms and Conditions are published on the website https://amboats.pl and provided electronically free of charge to the Customer upon request.

8.3. AMBER MOTORS Sp. z o.o. has the right to make changes to the content of these Regulations at any time, and the changes come into force 30 days after the date of publication of the new Regulations in the manner indicated in section 8.2. In the case of Customers who have their accounts, they will be bound by the provisions of the new Regulations, provided that they do not terminate the contract for the provision of electronic services within 30 days from the date of notification (date of publication of the regulations) of the change in the Regulations. Termination of the contract is made by closing the customer's account.